Contact Us

855-652-9429

service@vividimpressions.co

Return Policy:

Claims must be made within 7 days of receipt of goods. Returns are allowed within 30 days of purchase for non-personalized items. Personalized items are not returnable. We replace items that arrive damaged or with production errors. Please email service@vividimpressions.co with images of any problems needing to be addressed or to receive a return authorization to return non-personalized items. Returns must be in new, unused condition in original packaging. Customers are responsible for covering all shipping costs.

About us:

About Viv&Lou

For over 20 years Viv&Lou, curates and maintains a unique product line for retailers and boutiques across the country, from product blanks to custom and personalized products for consumers and third parties. We offer excellent customer service, and exceptional turnaround times to create a fun and easy shopping experience for our valued wholesale and retail customers. If you’re looking for a one-of-a-kind unique accessory made just for you, your shop or someone special, we invite you to shop Viv&Lou, when an ordinary gift just won’t do!

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Backorders will ship in 28 days.
Return Policy

Claims must be made within 7 days of receipt of goods. Returns are allowed within 30 days of purchase for non-personalized items. Personalized items are not returnable. We replace items that arrive damaged or with production errors. Please email service@vividimpressions.co with images of any problems needing to be addressed or to receive a return authorization to return non-personalized items. Returns must be in new, unused condition in original packaging. Customers are responsible for covering all shipping costs.